Volunteer Leaders

About the role

Are you passionate about leading and empowering others? Do you believe that strong leadership can make a significant difference in community service? If so, becoming a Volunteer Leader at St John Ambulance might be the perfect role for you! In this position, you will be at the forefront of guiding a team of dedicated volunteers, ensuring they feel supported and engaged in their contributions to community health and safety.

What will I be doing?

As a Volunteer Leader, you will play a vital role in fostering a positive environment for volunteers and helping to create a resilient community. Your responsibilities could include overseeing volunteers (as a line manager), coordinating a range of activity taking place, and facilitating communication between team members. Your leadership will not only enhance the effectiveness of our operations but also inspire volunteers to develop their skills and make a meaningful impact in their communities.

We have leadership positions at all levels of the organisation, and each one plays a key role in helping St John work.

Network Leaders: The most leadership roles within a local community (or St John Network), with overall accountability for the people, activity and resources within it. The Network Leader is be supported by seven lead roles, focussed primarily on community engagement, frontline service delivery, fundraising, volunteer experience and training.​

County Leaders: Counties are led by a County Commissioner, who will have overall accountability for the people, activities and resources in their County​. The County Commissioner is supported by a set of County Officers, each taking accountability for different functional areas (e.g. Operations, Education, Youth). Network Leaders are a core part of the County Council, and this will be the key forum through which they will convene as a collective and share information / good practice.

National Leaders: National Leaders represent the voice of volunteers in senior meetings, including discussions with the Executive Committee and Board of Trustees. Its main goals include optimising the benefits of volunteering and ensuring a positive experience for volunteers while providing expert advice to inform the development of St John policies and standards.

The Chief Commissioner, supported by two Deputies lead a team of National Advisors focusing on key strategic areas, and a team of eight Regional Commissioners are responsible for overseeing County Commissioners and ensuring they meet their plans and budgets.

Additionally, the national team includes clinical heads of profession—doctors, nurses, and paramedics—who ensure compliance with both St John's and external patient safety requirements, as well as a Chief President who leads Priory activities and fosters essential relationships to enhance fundraising and commercial income.

Key information

What to expect

  • Overseeing the recruitment, training, and integration of new volunteers into the team.
  • Providing guidance and support to volunteers, ensuring they feel valued and engaged.
  • Organising and coordinating community events and outreach activities.
  • Promoting a positive and inclusive culture within the volunteer team.
  • Facilitating communication between volunteers and management, addressing any concerns or suggestions.
  • Assisting with the planning and execution of training sessions to enhance volunteer skills.
  • Evaluating volunteer performance and providing constructive feedback to foster development.

Benefits of volunteering

Empowerment: Play a crucial role in developing and empowering fellow volunteers to make a difference in the community.

Leadership Experience: Enhance your leadership and management skills in a supportive environment.

Community Impact: Contribute directly to the health and safety of your community through effective volunteer management.

Networking Opportunities: Connect with other leaders and professionals within St John Ambulance, expanding your network.

Personal Fulfilment: Experience the satisfaction of making a positive impact on others while giving back to the community.

Training and Development: Access various training opportunities to further develop your leadership skills and enhance your knowledge of volunteer management.

Flexible Commitment: Adapt your volunteering hours to fit your schedule while fulfilling a minimum requirement.

How often will I be volunteering?

These are highly active roles within the organisation, at the centre of making sure everyone who volunteers with us is heard. As well as being there for people, you may be required to attend and lead meetings, organise activities and input into the development of St John in your local community or at a national level.

Most of your volunteering in this role takes place in evenings and at weekends.

Generally, volunteers will typically commit to these roles for 3-years at a time.

What you’ll bring to the role

  • Strong leadership and organisational skills.
  • Excellent communication and interpersonal abilities to engage with a diverse range of volunteers.
  • Ability to inspire and motivate others, fostering a sense of community.
  • Problem-solving skills to address challenges and provide support.
  • Commitment to the values and mission of St John Ambulance.
  • Experience in community service or volunteer management is a plus.

What you'll learn

  • Induction programme introducing you to the role and St John Ambulance's mission.
  • Training on effective volunteer management, leadership skills, and team-building techniques.
  • Resources on community engagement, event planning, and effective communication strategies.
  • Access to ongoing support and development opportunities from fellow leaders and staff.

How you’ll get started

Application: Fill out an application form online to register your interest in the specific Volunteer Leader role.

Selection and Interview: We will assess all candidates experience with the requirements for the role, and if selected invite you for an interview to discuss your interest, skills, and motivations, allowing us to understand how you can best contribute to our mission and the leadership position.

Recruitment checks: To keep everyone safe, we’ll need to run right to volunteer checks, an enhanced DBS check and complete other checks like two references - just a standard procedure when volunteering in this type of role.

Get started: You’ll meet the team again and the people you are going to be volunteering with, start your training and begin making an impact!

Join the team that saves lives

Find out which roles are available where you live or nearby, and start your journey in to volunteering