At St John Ambulance, we take care to ensure all our fundraising activity reflects our values as an organisation. We take real pride in what we do, we treat others with compassion and respect, and we continuously learn and improve to keep our standards high.

Your experience is paramount - We are committed to high standards.

  • Your experience supporting St John Ambulance is central to our work. We are committed to providing you with the most meaningful and enjoyable experience. 
  • You can expect us to uphold the standards and laws which govern, amongst other things, data protection, health and safety and the environment. 
  • You can expect to be thanked for your donation and feel appreciated for your support. 

Your trust is our goal - We are honest and open

You are valued - We are respectful

Your opinion matters - We are fair and reasonable

Your experience is our responsibility - We are accountable

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how first aid changed my life

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On behalf of us all at St John Ambulance, thank you for your support. If you have any questions on our Promise, please contact fundraising@sja.org.uk