Published: 5th March 2026.
Last updated: 5th March 2026.
Author: Nicole Vaughton.

We are delighted to share the news that we have reached the massive milestone of 50,000 Trustpilot reviews – with an overall rating of 4.9 out of 5 stars for our first aid, mental health and health and safety training.

Confidence as well as compliance

First aid and mental health training are about far more than just ticking a legal box or upholding a duty of care to your employees. At St John Ambulance our aim is to make sure as many people as possible are able, confident and willing to step in should an emergency situation arise.

91% of our course delegates told us that they feel confident that they could provide help without hesitation in a first aid situation, while 93% of mental health delegates said if they saw someone was experiencing emotional or mental distress they would step in to help*. And this is backed up by the wealth of 5-star training reviews left on Trustpilot by our delegates.

People consistently praise our trainers knowledge, professionalism, engaging teaching and ability to create a comfortable learning environment. Not only do people feel that the training sessions are structured in a clear, easy to follow way, with a good balance between practical sessions and theory, they also mention that trainers bring a wealth of real-life experience to their training that really helps to show how it is applied in real-life situations.

This blend of practice, knowledge and understanding gives people the confidence they need to be effective first aiders, mental health first aiders and health and safety representatives – safeguarding colleagues, family, friends and even strangers when it matters most and, crucially, saving lives.

Continuing to meet the highest standards

We are incredibly grateful to everyone who takes the time to leave us a review. This feedback not only celebrates what we do well, it helps us improve, grow and reach even more people with vital knowledge and skills.

You can browse our five-star rated training on our website and purchase high-quality first aid supplies to complement training from our supplies shop. To read what people have to say about our training, visit our Trustpilot page to see why when you train with us, you really are training with the nation’s leading first aid training provider.

If you’ve trained with us and left us a review, thank you for being a part of our journey. If you enjoyed your training, why not consider expanding your skills with us today by taking a look at our face-to-face, blended and E-Learning training options – there are courses to suit all kinds of workplaces and all budgets.

And if you haven’t, we’d love for you to join our community of first aiders, mental health first aiders and health and safety experts - just take a look at our reviews and you’ll see how you could walk out of one of our training courses with not just skills for your workplace but with the confidence to apply them in all areas of your life from work to home to hobbies and interests – there really is something for everyone.

* First aid statistics: Over 4,600 respondents of the St John Ambulance training feedback who rated either Agree or Strongly Agree for the question: I am confident that I can provide help without hesitation in many first aid situations. Mental health statistics: Over 330 respondents of the St John Ambulance training feedback form who rated either Agree or Strongly Agree for the question: If I saw someone was experiencing significant emotional or mental distress, I would intervene (by trying to help). Figures taken at the time of writing on 27/02/2026.